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and relaxing).
" Consider the different work alternatives (against your chosen success):
full time, part time, telecommuting, don t work, flex time, or working for
yourself at home.
80
" How about a different job or different line of work to accommodate or add
to your success.
" You may need to simplify your work life by finding another job with a
worker-friendly environment.
" For all meetings, always ask, Do I really need to do this? Avoid
needless meetings that drain time and energy.
" Minimize the number of lunch dates and work-related gatherings (either
during or outside of work). Take your lunch every day and do something
relaxing. Don t work through lunch, and don t eat at your desk.
" Give yourself a break each morning and afternoon, even if only to get
your own coffee. Take a couple minutes to chat with co-workers (but don t
overdo it). Write the breaks inconspicuously into your schedule, or use
your computer s calendar alarm and label it CB for coffee break.
" Take an occasional pause and breathe deeply; stand up and stretch. It s
easy to work for over four hours without realizing it. Use that computer
calendar alarm to alert you periodically throughout the day.
" Eliminate distractions. Do your personal business at home, including
personal telephone calls and emails. Minimize co-worker socializing. If
you have a secretary, have him/her screen your visitors. Stand when
someone enters your office invite those you need to do business with
to sit; all others, continue standing, and (after they have a quick say) let
them know you re on deadline and would love to talk later, hinting that it s
time for them to leave.
81
" Manage the people you work for, with and supervise by setting
boundaries. Never automatically say yes. Don t accept unreasonable
requests or problems from others let them solve them or, at least,
bring you a reasonable solution. If you don t have a quick answer for
someone requesting something unreasonable, say, Let me think about
that, and I ll get back to you.
" Manage your workload. Many people do more than their boss expects,
either thinking they have to or that it will impress the boss. Eighty percent
of your boss satisfaction is related to only 20 percent of your work
performance. That means you should focus 80% of your time on that
20% of work. If necessary, ask your boss what s important to him for you
to accomplish.
" Don t make promises you cannot keep, especially meeting impossible
deadlines.
" If you get overwhelmed at work, stop and leave your desk for a few
minutes. Walk around the block or up/down a flight of stairs, or go for
coffee. Breathe deeply and relax your mind. If frustrated, laugh out loud
until your body relaxes and your feel refreshed.
" Don t procrastinate. Handle a piece of paper only once, whenever
possible. You ll find the work flows more smoothly, there s less
frustrations, and your inbox gets cleared faster.
" Take the path of least resistance that still satisfies the situation.
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" Cut down on the paper. Take your name off nice to have routing lists.
Cancel any subscriptions (including those through the Internet and email)
that aren t absolutely necessary (magazines, business reports, and so
on). If you have a secretary or assistant, train him/her to read any media
you need and highlight important information for you.
" Reduce the business junk mail that robs you of time and energy9. Send
personal mail to your home address, and work mail to your work address.
Whenever you order anything or make charitable donations, request that
your information not be sold or passed on to anyone else.
" Eliminate email overload. Be selective about giving out your email
address. Don t put it on your business card. Ask to be deleted from email
mailing lists. Keep a Hotmail or Yahoo mail account to use when signing
up for anything on the Internet. Keep your emails focused only on work.
Ask co-workers to keep emails short and for business only. Turn off the
beep that announces each new email. Schedule email checking
periodically, using your computer calendar alarm. Unsubscribe to spam or
ask your IT person to catch it at the server and report it to the appropriate
Internet abuse web sites (they can get this information from your
company s isp).
" Cut down on your telephone time. Don t give out your cell phone or
beeper number at work, and don t have them printed on your business
card. If you use your cell phone for both home and business and must
give someone, including a client, an alternative contact number, use a
9
Go to www.metrokc.gov/dnrp/swd/nwpc/bizjunkmail.htm for resources to get your name
off mail lists. Do a search for reduce junk mail (in quotes) for other resources. Call 1-
888-5OptOut to request Equifax, Trans Union, Novas and Experian not use your name
for credit card offers. On junk mail you receive, call the 800 number they provide and
request to be taken off their list and not to sell it to anyone else.
83
beeper number (otherwise, they will continue to use your cell number,
even when you re away from work). If your company supplies your cell
phone for business use, you will have a harder time eliminating this time
consumer.
Have your secretary or assistant screen your calls and take messages.
Just like emails, schedule time to listen to telephone messages and do
call backs periodically during the day. Don t play telephone tag, use
voicemail and leave messages.
Eliminating Chaos at Home
If you review the listed items above, many translate effectively to your home life.
" Do you schedule think time? How about not trying to do everything in
one day?
" Are you always on the run? Must each of your children participate in five
different activities each week? Can you combine errands together? Shop
only once weekly or every two weeks, rather than daily? What else can
you eliminate or reduce?
" Leave your briefcase at work. Don t bring it home, and don t work
overtime (especially, weekends). Work shouldn t cut into your leisure
time, especially when you have a family. (Many workaholics work to avoid
these relationships; or they believe they must continue to provide more
for the family, who would much prefer the person at home.)
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" All those fix-it chores what about hiring neighboring teens to do them?
Or a professional service for the lawn care and snow removal?
" Take the path of least resistance that still satisfies the situation.
" Develop a quality home life. Do fun things with family and friends.
" Cultivate new friendships and interests.
" Screen phone calls at home. Use a message machine or the telephone
company s voice messaging. Eliminate call waiting telephone features
always know who is on the other end of the line before answering. Don t
feel that you need to speak to every person that calls. Leave call backs to
convenient times. No matter how upsetting, never take business calls at
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